Contact information
Contact & Business Information
Last updated: 3 September 2026
This website and online store are operated by JVS SOLUTIONS LTD, a private company limited by shares, registered in England and Wales under company number 16575105 and incorporated on 10 July 2025. We trade online as Originals Zone.
Business details
- Registered company name: JVS SOLUTIONS LTD
- Trading name: Originals Zone
- Company registration number: 16575105
- Registered office address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Country of registration: England and Wales
- Website: https://originalszone.com
How to contact us
The quickest way to reach us is by email at Contact@originalszone.com. We handle all customer enquiries by email so that every request is logged and answered in writing, and we aim to reply within 2 working days.
Please include your order number and the email address used at checkout so that we can find your order quickly.
What to contact us about
- Questions about an order, delivery or tracking
- Cancellations and returns, including your 14-day right to cancel
- An item that arrived faulty, damaged, incorrect or not as described
- Questions about a product before you buy
- Data protection requests relating to your personal information
Complaints
If something has gone wrong, email us at Contact@originalszone.com with the details and your order number. We will acknowledge your complaint and work with you to put it right. If you are not satisfied with our response, you may be entitled to refer the matter to a consumer dispute resolution body or to your local Trading Standards service.
JVS SOLUTIONS LTD
Trading as Originals Zone
Registered in England and Wales — Company No. 16575105
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: Contact@originalszone.com
You can also use our contact form for product questions, order support, cancellations and returns.