Terms of service

Terms of Service

Last updated: June 3, 2026

These Terms of Service (the "Terms") apply to your access to and use of the website, store, products, and services offered by Originals Outlet, a trading name of JVS SOLUTIONS LTD (the "Services"). By accessing or using the Services, placing an order, or otherwise interacting with us, you agree to these Terms. If you do not agree to these Terms, you should not use the Services.

SECTION 1 - Online store terms

By using the Services, you confirm that you are at least the age of majority in your jurisdiction or that you have permission from a parent or legal guardian. You may not use the Services for any unlawful purpose or in a way that violates applicable laws or regulations.

SECTION 2 - Products and services

We make reasonable efforts to display products, descriptions, prices, colors, sizes, and availability accurately. However, we do not guarantee that all information on the Services is error-free, complete, current, or accurate. Product images are for illustrative purposes and colors may vary depending on device settings and display conditions.

We reserve the right to limit quantities, discontinue products, refuse orders, cancel orders, or update product information at any time, subject to applicable law.

SECTION 3 - Orders, pricing, and payment

When you place an order, you agree to provide current, complete, and accurate purchase and account information. All prices are shown in the currency displayed at checkout and may be subject to taxes, shipping costs, duties, or other charges where applicable.

We may refuse or cancel an order if we suspect fraud, unauthorized activity, pricing errors, stock issues, or other circumstances that prevent fulfillment. If your order is canceled after payment, we will issue a refund where required.

SECTION 4 - Shipping and delivery

Shipping and delivery are governed by our Shipping Policy. Delivery estimates are not guarantees and may be affected by carrier delays, customs processing, holidays, weather, and other factors outside our control.

SECTION 5 - Returns and refunds

Returns and refunds are governed by our Refund Policy. Please review that policy before making a purchase.

SECTION 6 - Accuracy of account and billing information

You agree to provide accurate billing, shipping, and contact information. We are not responsible for delays, losses, or failed deliveries caused by inaccurate or incomplete information provided by you.

SECTION 7 - Intellectual property

The Services, including text, graphics, logos, images, designs, product names, service names, and other content, are protected by intellectual property and other laws. You may not reproduce, copy, sell, resell, exploit, or use any part of the Services without our prior written permission, except as permitted by law.

SECTION 8 - Optional tools and third-party links

We may provide access to third-party tools, links, applications, or services that we do not control. These are provided "as is" and "as available" without warranties of any kind. We are not responsible for third-party websites, services, content, products, policies, or practices. Your use of third-party services is at your own risk.

SECTION 9 - Relationship with Shopify

The Services are powered by Shopify, which enables us to provide the online store and related functionality. However, any sales and purchases made through our store are completed directly with Originals Outlet. By using the Services, you acknowledge that Shopify is not responsible for the transaction between you and Originals Outlet, including any injury, damage, or loss arising from products or services purchased from us.

SECTION 10 - Privacy

Personal information collected through the Services is handled in accordance with our Privacy Policy. Because the Services are hosted by Shopify, certain personal information may also be processed by Shopify in accordance with Shopify's applicable privacy notices.

SECTION 11 - Feedback and submissions

If you submit ideas, suggestions, reviews, feedback, or other content to us, you grant us a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, distribute, and display that content for any purpose, including operating, improving, and promoting the Services. You are responsible for ensuring that your submissions do not violate the rights of any third party or applicable law.

SECTION 12 - Errors, inaccuracies, and omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability. We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, subject to applicable law.

SECTION 13 - Prohibited uses

You may not use the Services for unlawful, harmful, fraudulent, abusive, defamatory, obscene, discriminatory, or malicious purposes; to violate intellectual property or privacy rights; to transmit malware or spam; to scrape, crawl, or harvest data; to interfere with the security or operation of the Services; or to impersonate another person or entity.

SECTION 14 - Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms or applicable law. Provisions that by their nature should survive termination will continue to apply.

SECTION 15 - Disclaimer of warranties

To the fullest extent permitted by law, the Services and all products and services offered through the Services are provided "as is" and "as available" without warranties, representations, or conditions of any kind, whether express or implied. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.

SECTION 16 - Limitation of liability

To the fullest extent permitted by law, Originals Outlet, JVS SOLUTIONS LTD, our affiliates, partners, directors, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Services or products purchased through the Services.

SECTION 17 - Indemnification

You agree to indemnify, defend, and hold harmless Originals Outlet, JVS SOLUTIONS LTD, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from your breach of these Terms, your violation of applicable law, or your misuse of the Services.

SECTION 18 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law and the unenforceable portion will be deemed severed. The remaining provisions will remain in full force and effect.

SECTION 19 - Entire agreement

These Terms, together with any policies posted on the Services, constitute the entire agreement between you and us regarding your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals.

SECTION 20 - Assignment

You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice, where permitted by law.

SECTION 21 - Governing law

These Terms and any separate agreements under which we provide you Services are governed by and construed in accordance with the laws of the United Kingdom, where JVS SOLUTIONS LTD is registered, without prejudice to mandatory consumer protection rights that may apply in your country of residence.

SECTION 22 - Changes to these Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 23 - Contact information

Questions about these Terms should be sent to contact@originalszone.com.

Originals Outlet is a trading name of JVS SOLUTIONS LTD.
Email: contact@originalszone.com
Address: 71-75 SHELTON STREET, COVENT GARDEN, LONDON, UNITED KINGDOM WC2H 9JQ
Company number (UK): 16575105